Covid-19 Information for Our Customers

As you know, we are all facing challenging times ahead with the restrictions in place across the UK with the Covid-19 Outbreak.  Our Manchester BBQ Showroom is closed to the public until further advice from the UK Government, however we are still trading online with our goods, where in stock, are available for home delivery.

Delivery lead times will be longer, on certain items, than currently advertised, and we therefore appreciate your patience as we endeavour to get your goods to you in the quickest, but most importantly, safest way possible.  Our delivery partners are working tirelessly in these challenging times to continue to keep goods moving around the UK, and therefore we need to give them our support, but also our understanding, that they are doing the best job possible at the moment.  Therefore there are currently no Next Day Delivery or Saturday Delivery options until further notice.

Lead times on Garden Furniture ranges may well now be longer than advertised, and all delivery of these items is now via a contactless method.  The delivery team will be in touch with yourself with details of your order when the furniture set is ready to be delivered.

Our staff are working hard to fulfil your order and to serve your needs, however we appreciate your patience if you are having difficulty getting through to speak to someone.  We will return your call or answer your email as quickly as possible.  We will come through this challenge by supporting each other and working together and therefore your patience and understanding is very much appreciated.

We’d like to say a huge thank you to all our colleagues for their dedication, and also to you, our customers, for your loyalty and understanding during these exceptional times.